I agree with Crystal 1000%. Good service should come first not price. If the service is right the price shouldn't matter. I know for me customer service is my number one priority when it comes to my customers. They are #1 to me. I know from a customers point of it I appreciate it when i am told a certain thing & it is backed by the truth, not some phony excuse as to why things are not the way I was told they would be. Kathy C

I shop price for product.  But I shop sevice for labor, i.e. auto service, lawn service, home installations etc.  I don't think I'm that much different than most Americans.

Sandie

I personally would, and do, pay extra for good service.

I take comfort in knowing that should I experience a problem that the vendor I'm conducting business with is going to "make things right".