Hi Linda,
I assumed these were retail customers, under the same financial strains as most of the middle-class, brought on by the commercialization of what should be the holiest of celebrations, which in most cases, starts before Halloween. For this reason, together with the fact that a higher percentage was unavailabe, I chose 81% Price, 19% Service.
I'll be looking forward to the results.
Enjoy Life,
Phil Black
|