OK, here is the BBB's evaluation as of 10/21/2005.
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BBB Reliability Report
WebSite.ws
701 Palomar Airport Rd #300
Carlsbad, CA 92009
General Information
Original Business Start Date: November 1999
Type of Entity: Corporation
Principal : Mr Alan Ezeir President
Phone Number: (760) 602-3000
Fax Number: (760) 602-3099
BBB Membership: This company is not a member
Type-of-Business Classification: Internet Services
Website Address: www.website.ws
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
BBB Membership
On April 20, 2005 this company's membership in the BBB was revoked by the BBB's Board of Directors due to failure to cooperate with the BBB on advertising matters.
Nature of Business
This company offers website services and products including domain registration. Recently the company has begun offering a multi-level marketing program that encourages people to invite everyone they personally know with an automated email invitation system to participate in the program that consists of purchasing a .ws registration from the company for $10 a month. From there, anybody who responds to the email and also participates in the program, the originator of the email is to be paid a commission.
Customer Experience
Recent complaints are with regards to the free trial offer of a website domain. Consumers are stating that they attempt to cancel after the free trial offer and they are unable to do so. The claim that they continue to be charged for the service.
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 9
Number of complaints processed by the BBB in last 12 months: 5
Complaints Concerned
Advertising Issues: 1
Outcome of the complaint -
Company made good faith effort to Resolve: 1
Sales Issues: 1
Outcome of the complaint -
Resolved: 1
Repair or Service Issues: 1
Outcome of the complaint -
Resolved: 1
Product Quality Issues: 1
Outcome of the complaint -
Resolved: 1
Refund or Exchange Issues: 2
Outcome of all complaints -
Resolved: 2
Customer Service Issues: 2
Outcome of all complaints -
Resolved: 2
Credit or Billing Issues: 1
Outcome of the complaint -
Resolved: 1
Additional Information
Additional Doing-Business-As Names:
GDI
Global Domains International
Additional TOB Classifications:
Internet Servers
Internet Web Design
Company Management
Additional company management personnel include: Mr Michael Reed CEO
Company Advertising
This company is currently offering a multi-level marketing program and they are advertising income claims including "Earning Quiet Fortunes From Home", "BUILD YOUR INCOME FOR LIFE", "have the financial independence", "a reliable, LIFELONG MONTHLY INCOME ", "Unlimited Income Potential", etc. The company has not provided substantiation for these claims or shown that these claims can be met by the average consumer joining their program.
Report as of 10/21/2005
Copyright 2005 Better Business Bureau of San Diego
As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report.
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