Amanda,
Thanks for your kind words. I'm not always sure people appreciate my detailed answers. They do get very long.
But I'm more than happy to have a conversation about whatever is on your mind. Though what I post in my forums is generally aimed at areas where I have expertise (or at least experience) and a business interest, I have a wide range of other interests as well and LOVE to talk, lol.
One of the things that will get my feathers ruffled the fastest is poor customer service, and that includes--no I guess I mean especially--poor customer service from a government employee.
As a taxpayer, I expect better treatment. You should, too. I'm sure you pay taxes, even though you weren't born here. You shouldn't be treated as a second-class citizen.
So ask away, and I'll do my best to answer or find an expert for you.
Cheri
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