Hi, Linda,
Thought I was going to get away with just reading this one, but you reminded me of something I think is relevant.
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I always like to keep in mind that most people do not care how great your product or service is UNLESS you can show them how it will benefit them.
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Was it Zig Ziglar who said "People don't care how much you know until they know how much you care." Think so.
Those who have said they need help in this area would do well to analyze why they are here in your forum, and why they like you. You exemplify this principle perfectly. Great job of leading by example.
Cheri
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