Hello Julia
Remember when I told you about Oregon always being on the leading edge of things? Well here is another example of that. I just recieved this in another newsfeed. I think this is a great program that will in time really improve the care that veterans get in the VA system. I wish every state would follow Oregon's example
As chief medical information officer, Marcum and other architects of the system are keenly focused on the security and workflow challenges OHSU clinics will face.
OHSU's general internal medicine clinic became the first to implement Epic's system Oct. 4, and patients of that clinic will be able to access their own records by the first of the year, said Marcum, chief medical information officer at OHSU.
The project is set to end in December 2007.
OHSU's new system promises to deliver patient safety, quality and outcome improvements in short order, but hard financial returns for this major investment will be realized more slowly.
Counting only concrete financial savings, OHSU officials think the institute will break even on the investment after 10 years. Most savings will come from transcription costs -- physicians have historically recorded notes from patient encounters orally, and someone else was paid to transcribe the recording.
Besides offering patients access to health records, the rollout to roughly 80 OHSU clinics represents an overhaul of how providers deliver and document care for patients. Computer terminals will now be in each exam room, for example.
The system will also alter the makeup of the medical-record work force, demanding highly skilled information technology professionals who understand clinical processes in place of the file clerks who have historically moved paper records by hand.
Productivity will take a 25 percent to 50 percent hit during the first six weeks of each launch, OHSU officials report.
"This is not for the faint of heart," said John Kenagy, chief information officer at OHSU.
Under the new system, patient notes will be entered by the physician directly into the record.
The cost -- which could have been spent on any number of other technological investments -- also had to be weighed.
"Part of this was a competitive strategy, and part of it was that this is the 21st century, and we should not be practicing medicine with tools developed in the 1920s," Kenagy said.
Growth in OHSU's outpatient services, where most patient care is delivered, also fueled the decision. OHSU has clinics in Portland and Eugene.
The Portland Veterans Administration Medical Center completed its own comprehensive electronic health record rollout in 2000, and earlier this year rolled out personal health record access for patients.
Many of the productivity gains from the VA's electronic system occurred at its outpatient clinics, said Dr. David Douglas, associate director for information at the Portland VA Medical Center.
Workload at the VA's three remote clinics increased from 5 percent to 17 percent each year since the system was introduced, which could not have happened without the new system, Douglas said.
"It connects all the clinics to the mothership, and eliminates the need to shuffle charts back and forth, or extra copies in remote clinics," Douglas said.
At OHSU, however, inpatient medical records are still paper-based, although the institute this week kicks off its discussion around the replacement of the hospital's 20-year-old Siemens system, Kenagy said.
Employing a single system -- in place of a fusion of two or more different brands of electronic medical records -- offers advantages that OHSU should consider, said Douglas.
Connecting separate systems, and creating seamless appearance and data flow for users, can be a hefty technological challenge, he said.
Partly because of high cost and the lack of financial incentives, the United States lags other developed nations in the adoption of electronic health records. Only about 18 percent of U.S. physicians have electronic health records systems, according to estimates by Massachusetts-based Forrester Research.
OHSU will join Kaiser Permanente, which has already implemented inpatient and outpatient Epic electronic medical records. Legacy Salmon Creek also opened its doors with an electronic health record system.
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