Hello Jean-Marie!
When looking at the 2 scenarios you brought back to us here, I can just agree with you that there is a need for expression of the differences in a smooth and courteous manner and taking the time to Listen first to what is being expressed with all of my heart and head - not while thinking at what I am gonna say after he's or she's done. I so often find that very few people listen really to what is being said... in a couple relationship, it is so necessary to the harmony and longevity of the relationship; in the workplace, here again communication is fundamental ans so often the leadership could learn so much by listening tp their employees instead of thinking they have the Truth and were not afraid of loosing their authority... so here we are back to the importance of self confidence, self trust, self respect.
and, when you say...
"It is the ability to have & voice the contrary viewpoint or opinion, in a non-threatening manner, with courtesy and diplomacy that will earn respect. Voicing agreement when one disagrees or displaying apathy concerning a topic that truly matters to someone is dishonest, and can cause a perception that you do not respect yourself, nor the person you are communicationg with."
This is so TRUE! I was just pointing to a situation that I see around me so too often, where someone is really looking at expressing their different view point and then getting into an argument about convincing the other about how right I am or how wrong he or she is... In these situations, there is no listening in the first place - and I was relating to this from the listening aspect from your 6 important ones - second, there is a will, a determination to prove my point - third, there is judgement about the other point of view and - finally, there is a duality going on between what is right or wrong... Here, I feel there is not much chance for RESPECT!
Blessings to You Jean Marie!
Alain
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