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Monica S

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Re: Adland Support?
8/17/2008 2:59:05 PM

Thanks to all for your answers.

Jim, I've sent you a pm.

I have changed my forum settings, so I will find out soon enough, I'm sure, if my ban will work or not..

In the meantime, here are some examples of some tech support forms, which is similar to what I was looking for...

http://www.ovid.com/site/support/techSupportForm.jsp?top=34&mid=35

http://www.maplesoft.com/contact/webforms/support.aspx

https://www.startech.com/Support/TechSupport.aspx

http://support.summersault.com/request_support.html

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Bj
Bj Burgess

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Re: Adland Support?
8/17/2008 3:00:00 PM

Man oh Man.....

This at first was not funny, then it got funny, and now it's not funny anymore

Jim, everything you have suggested, has been tried, except for asking a certain person, and I just as soon go get my teeth pulled, but that's beside the point. 

We are not having problems on where to go to change our options in our forums.  That's the easy part.  IT"S NOT WORKING PROPERLY.  So, This is where the TECH SUPPORT COMES IN.  We know how to change all that in the forums.

Also, you said and I quote,

"Now the folks at ALP Support are doing their vacation cycles so support may be a bit linger than usual.  Normally they answer in 23 hours, currently it is about 72 hours."

Now my question to that, other than the suggestions you have already mentioned.  Where is the Support Contact Button??? (the support you are speaking of)  We have found every pull down, drop down, Report Abuse, contact us on the web, contact us by phone, every contact in adland;   

BUT, the Tech Support, WE ARE BLIND.... WE DON'T SEE IT.

If you could post THAT LINK, here, THAT SAYS, TECH SUPPORT,  we would really be TICKLED ANY COLOR YOU WANT

Bj

 

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Bj
Bj Burgess

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Re: Adland Support?
8/17/2008 3:08:16 PM

Ok, it's gotten funny again.

After I read my post, I'm laughing out of hysteria, from not being able to get one little point across.

(ou know: an uncontrollable outburst of emotion or fear, often characterized by irrationality, laughter, weeping, etc.)

It's like my ex, I could ask him, "where you been"? (that's suthern)  And I would hear everything BUT where he had been, until about an hour after he started telling me 'where he had been'.  Are all men that complicated...??

I need a beer, I don't care if I did quit, drinking and smoking, I'm going to light up about 5 cigarrettes at one time, and pop me a top, I deserve it after all this Support Crap

 

 

 

 

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Monica S

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Re: Adland Support?
8/17/2008 3:10:33 PM

Bj, I agree that it's not funny really... but at times can be..

This is obviously all that alp has, http://www.adlandpro.com/ContactForm.asp

and no, they do not have "Technical" support listed on the pull down menu.  We would have to select "Community" or "Other"

But, I tried sending through "Other" and received an error message... so it obviously isn't working.. seems TECH support will have their hands full when they return from vacation..  not only was my ban button not working, but now a portion of their email form isn't working...

CDO.Message.1 error '80040213'
The transport failed to connect to the server.
/Functions/auxFunctions_inc.asp, line 712

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Bj
Bj Burgess

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Re: Adland Support?
8/17/2008 3:21:46 PM

I've got a headache, I'm breaking out in hives over here, and I'm starting to jerk & laugh uncontrolably.

Do you think I'm having a nervous break-down?

I need Support??  OMG there is no SUPPORT.  .... I'm Losing it over here

ROFLMAO

HELP Me......LOL

   

 

 

 

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