Hello Dave,
Thank you for your post.
I asked myself why i got some e-mails in very bad formats and i know the answer lately. The answer was because most of people don't use hard return while they are writing their e-mails and wait till the line finishes and the new line starts automatically.
So my friend told me to use no more than 65 characters per line including spaces. Now i put only between 60 to 65 characters per line and my e-mails look great.
I want to say another thing everyone must take care of it while writing an e-mail, don't write all your e-mail in caps (capital letters). It will make your e-mail hard to read. I myself when i get an e-mail all in caps i delete it. Also check your e-mail for spelling mistakes.
Best regards,
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