Hi
Winston said;
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It amazes me how people can do that. What amazes me even more is how people promote the practice and think they are bettering their business in the process. It's not until they are in over their head when they realize their once valuable credibility is no more.
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This is so true. Here's a true story.
A client I once did work for sold a health product. Now, the interesting thing to note is that there are two different "levels" of the product on the market. One is rather expensive, retailing from $22 - $28 per 30 day supply. There's also a "cheapie" imitation that sells in the $10-$15 range.
Before I take on a client, I do my own market research to see if I can ethically work for the client. I've always said I can't write advertising for (or market) a product I believe is a sham or bad quality.
So, having done the research, I knew the lower end product caused health problems because of the ingredients and most doctors would not endorse using it. The higher end product has doctors endorsing it. The client sold the high end product. I liked that.
But, the client was of the "quick fix" mentality. First, it was 10% off. Then it was 20% off, when 10% didn't bring in enough sales. Then it was 30% off. Finally, it got to 2 for the price of one. At that point, the client had to close two stores and left one open.
But, it didn't just impact the client. It affected the market locally. Customers that could buy 2 bottles at the price of one were no longer willing to pay the higher price. Not there - and not anywhere else, either. The client had done a great job of devaluing the higher quality item.
People "believed" that the product is worth $12 - the price of the poor quality product. People come into the one remaining store and say "when will it be *on* for $12?"
When the client decided that the "solution" is to put a different product on sale, I fired the client. Some people just refuse to learn.
Amazing.
: )
Linda
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