Congrats Deb - you're the first to post it!
Two words.
If you know it's importance, they'll eagerly buy,
but if you don't, they'll wave good-bye.
Perceived Value.
( http://www.lindacaroll.com/adland/hangman1.html )
Now, here's the rub. What does 'perceived value' mean? To the business owner? To the customer? How can we build it? How do we destroy it? Thoughts?
|