Another two quotes in similar context:
"If you would spend 80% of your ad money making your existing customers feel like kings, you could get one customer to bring you another customer just like them - by word of mouth advertising. That would double your business and keep your customers loyal. What a concept!"
~ Jeffrey Gitomer ~
"Mistakes are painful when they happen, but years later a collection of mistakes is what is called experience." ~ Denis Waitley ~
Love from Thea :)
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