The truth is, the God of the universe listens to our prayers, which does serious damage to any argument that we’re too busy. Busier than God?
Jesus listened to those around him and he listens to us, which destroys any argument that our mission is too important to listen. Or, is our mission, or even our daily tasks, more important than Jesus?
Our objective-in-Jesus is to respect others enough to let them get the whole story out before we rush in to give an answer, or jump in to fix things, or just plain react to what we think instead of what is true (1 Corinthians 1:10). If you flip the coin, you know all you need sometimes is for someone to hear what’s on your heart.