The
SIM Registration Act (RA 11934) was signed into law to protect mobile phone users from scams, fraud, and criminal activities. In the past, unregistered SIM cards were often used in scams and other illegal actions. With registration, every SIM card is linked to a real person. This helps law enforcement track down people using SIM cards for criminal purposes and keeps everyone safer.
All mobile users, including senior citizens and minors, must register their SIM cards to avoid losing access to mobile services.
Who Must Register?
The following groups need to complete TM SIM Registration:
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All current TM prepaid users (including seniors and minors)
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New users who buy a TM SIM
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Postpaid users (usually auto-registered, but must verify)
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Users of TM SIMs in tablets, pocket WiFi, or other devices
Challenges for Senior Citizens and Minors
TM SIM Registration is done online, which can be tricky for certain users:
That’s why special guidelines are provided for these groups. TM allows guardians or authorized representatives to assist with the process.
TM SIM Registration for Senior Citizens
Who Can Help?
Senior citizens who are not familiar with technology can ask help from:
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A family member
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A trusted friend
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A legal representative
If you’re a senior citizen, you may also visit the nearest TM or Globe store, where staff can help you register your SIM.
What You Need:
To register a TM SIM card as a senior citizen, you will need the following:
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Your active TM SIM number
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A valid government-issued ID
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A clear selfie
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An internet-connected device (phone, tablet, or PC)
Accepted IDs Include:
Step-by-Step Registration Process for Seniors
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Go to the official TM SIM registration website.
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Enter your TM mobile number.
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Click Send OTP to receive a code via SMS.
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Enter the OTP on the website to verify.
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Fill out your personal information:
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Full name
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Birthdate
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Address
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Sex
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Nationality
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Upload your ID (clear image).
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Upload a selfie holding your ID.
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Review all details and click Submit.
Once submitted, you will receive a confirmation message or reference number.
TM SIM Registration for Minors
Can Minors Register on Their Own?
No. Minors (people below 18 years old) cannot register a SIM card by themselves. Instead, a parent or legal guardian must register the SIM card on their behalf.
Who Can Register for a Minor?
A parent or legal guardian must do the TM SIM Registration. The SIM will be listed under the adult’s name, but used by the minor.
What Is Needed for Minor Registration?
Here’s what the guardian needs:
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The minor’s TM SIM number
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Guardian’s valid ID
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A selfie of the guardian
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Proof of relationship (such as birth certificate or guardianship papers)
Step-by-Step Registration Process for Minors
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Visit the TM SIM registration website.
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Enter the minor’s TM number.
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Click Send OTP and enter the code received.
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Fill in the guardian’s personal information.
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Upload a valid ID of the guardian.
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Upload a selfie of the guardian holding the ID.
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Attach a copy of the minor’s birth certificate (or legal document showing guardianship).
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Review all information and click Submit.
Once completed, the SIM will be linked to the guardian’s name.
Common Issues and Solutions
Problem: Senior can't take a clear selfie
Solution:
Ask a family member or store representative to assist. Use a smartphone with good lighting. Make sure the ID and face are clearly visible.
Problem: Minor doesn't have a birth certificate
Solution:
Visit the local PSA office or barangay to request a copy. You can also use other legal documents showing guardianship.
Problem: Guardian is not available
Solution:
Wait until the guardian is present. Only a parent or legal guardian can register on behalf of a minor.
Problem: Internet connection too slow for registration
Solution:
Visit a TM or Globe store. Staff can help complete the registration on-site.
Problem: Don’t know how to open the registration website
Solution:
Ask a tech-savvy family member or friend to assist. You can also go to a nearby computer shop or use free public WiFi (e.g., in malls).
Tips to Make Registration Easy
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Use natural light for taking selfies.
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Avoid blurry images — take clear photos.
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Use an updated browser like Chrome or Firefox.
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Complete registration during off-peak hours (early morning or late night).
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Keep all documents ready before starting.
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Don’t wait for the deadline. Register early to avoid service disconnection.
What Happens If Seniors or Minors Don’t Register?
If the SIM is not registered before the TM SIM Registration deadline, it will be deactivated. This means:
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No calls or texts
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No mobile data
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Loss of TM load or promos
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Disconnection from GCash, Facebook, and other apps linked to the number
This could cause big problems for both senior users and minors, especially if they use their SIM for emergency contact or school-related activities.
Can You Register at TM Stores?
Yes. TM allows users—especially seniors and those with difficulty accessing the internet—to register their SIMs at official TM or Globe stores.
Make sure to bring:
The staff will guide you through the process and ensure it’s completed properly.
Are There Any Fees for Registration?
No. TM SIM Registration is completely free. There are no fees for registering online or in-store. Be careful of people or websites asking for money—they are likely scammers.
How to Know If Your SIM is Already Registered?
If you completed the process successfully, TM may send a confirmation message or reference number to your mobile phone. You can also revisit the registration website and enter your number to check the status.
FAQs for Senior Citizens and Minors
Q: Can a grandchild help a senior citizen register?
A: Yes. A grandchild or any trusted family member can assist, as long as the registration is completed using the senior’s valid ID.
Q: Can I use a Barangay ID?
A: If the Barangay ID is recognized as valid government-issued ID, it can be used. Otherwise, use an accepted ID like a Senior Citizen ID or National ID.
Q: What if I registered the SIM under a minor's name by mistake?
A: Contact TM support or visit a TM store. They may guide you on how to correct the registration or re-register with the proper guardian details.
Q: Can I register more than one SIM?
A: Yes. Both guardians and seniors can register multiple SIM cards if needed (e.g., for mobile and internet use).
Final Thoughts
TM SIM Registration is required for all users in the Philippines — including senior citizens and minors. While the process may seem a little complicated for these groups, TM has provided clear instructions and support to make it easier. With a valid ID, a little assistance from loved ones, and this guide, anyone can register without trouble.
Don’t wait until the deadline. Whether you’re helping your grandparents or registering for your child, now is the best time to complete the process. Doing so will help protect personal information, prevent disconnection, and make sure your TM SIM remains active and secure.
Stay connected, stay safe, and help others complete their TM SIM Registration today!