Hi Judy,
I have only had to use them for one business that I was involved in. They are VERY difficult to contact and I see online that their are several people that have tried unsuccessfully to get a phone number.
They do not have the best of records with Better Business Bureau etc.
Sorry I can't tell you more.
Do you have an upline in the business that you are using Safepay with? Ask them if they are experiencing problems.
Roger
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