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Not many people today know and practice the principle of doing business with respect for the client or customers.
They are instead arrogant and aggressive. But especially for online businesses, you can lose a customer by a click of the “mouse,” as fast you gain one, if respect for the client is absent.
When a business is successful, some owners tend to become careless and
forget that they are successful because of the people who make them
prosperous. This is whether the business is off-line or online in sports, movie entertainment, travel, financial banking, supermarket, advertisement and marketing, and so on…
In the 21st Century of online big, medium or small business, you can
grow at a fast rate 100% or only 10%, but lose it all faster because
your clients feels neglected or abused. For those who believe they
are invisible, they are not very informed about the evolution and
success/failure of different business.
Today’s society of the internet and fast technology changes, require a
new kind of service with great respect to keep clients as active
participants in the business, and not just another sign-up number to show how many people are with the business.
If banks, for example, just had people who open an account with $25.00,
but do nothing else, it is unlikely that they would be successful.
Continued and increased savings and investments are important to there
success. Likewise, if they ignore or disrespect the needs of the
clients, they will just lose people and business as fast as their bad
behavior unfolds.
So respect for clients is important and arrogance will not work in real business.
Good business success to you.
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