Neil,

This is a definate bummer for Pam:

I also sent a "Direct Contact" about this to all my "Adland" friends and "Pam" from Canada sent me a reply. In it she said (the real) PayPal had sent her an e-mail telling her someone had taken money from her account.

How the bad guys got her password is beyond me. Had PayPal not notified her
she would not have known it had happened for at least a while. Anywho, she changed her password and hopefully,
she will not lose any more money.

More hopefully, maybe PayPal will refund what she lost.

Please, Take Care!

Neil


The best advice I can give folks to protect their supposedly "secure" accounts online...

Change your password every 30 days, and never, ever allow your compute to save the password. And so you don't forget it, write your passwords down in a spiral notebook, with a note to yourself which site the password goes to.


Toodles,

Lisa :)

PS It sounds like Pam might have a keylogger on her computer. Keyloggers can detect every key we type, including usernames and passwords. I would suggest that Pam use a anti-spyware software to scan her computer, looking for Keyloggers.  Here are a couple of good online scanners (they are free, and there will be a small piece of software she that will need to allow to download to her system)

Spyware BeGone
Panda ActiveScan
Ad-Aware SE
SpyBot Search and Destroy